Quality Month 2026
At Heartland Automotive, quality is built into every process. Our 2026 Quality Month focuses on the everyday actions that protect our customers, prevent defects, and strengthen the way we work.
Under the theme “Let’s Make Quality Our Priority,” the program highlights four key behaviors:
- Do It Right the First Time: Follow standards, complete required checks, and verify that each part is correct before it moves to the next process.
- Stop • Call • Wait: When something isn’t right, stop the process, call for help, and wait for direction.
- Process Discipline: Follow work instructions and inspection requirements, maintain accurate records and traceability, and complete every required step.
- Continuous Improvement: Share ideas, participate in Kaizen activities, and help prevent recurring problems.
The program also recognizes employee participation through Quality Tickets and prizes, encouraging everyone to take an active role in improving quality.
Quality Month reinforces the daily habits that support our ongoing improvement efforts, including the Quality Circle activities below.
Quality Circle
At Heartland Automotive, we believe continuous improvement starts from within. That’s why we’re proud to share one of our core team-driven initiatives: Quality Circle.
Here, Heartland employees work in teams to take on quality challenges that allow them to identify issues and their causes, create and implement countermeasures, analyze the results, and adjust countermeasure as needed.
It is a hands-on application of the PDCA (Plan, Do, Check, Act) Cycle, and it empowers our team to make a real impact not just on quality and efficiency, but on our culture of ownership and growth.
Thank you to everyone who participated. You allow Heartland Automotive to remain a strong, supportive work environment!
